Contact Us

FREQUENTLY ASKED QUESTIONS 

Can I book !Mpact Players for a live training?

Does !Mpact Players create all of these games and activities?

  • We teach games. That's what we do. WE DESIGN most GAMES, USE INSPIRATION FROM OTHER GAMEs, incorporate games that we are taught, and create new spins on classic games. 

  • !Mpact players looks for engaging activities and finds a way to teach it in a simple way. 

I signed up. What now?

  • A welcome email will be sent to your email account (check your spam if you don't see it). next, click "log In" in the top right corner of the screen and enter your email and password. from there, enjoy the online community section of !Mpact Players.

Will there be more games uploaded in the future?

  • Yes! We aim to release games every month in addition to member videos, blogs, Resources and chat conversations.

Can I SUBMIT MY OWN GAME?

do all submitted games get featured on !Mpact Players?

  • All submissions are reviewed by the !mpact team. if the video is high quality, easy-to-learn and beneficial for our community... then we'll definitely feature it. 

 

Is there an !Mpact Players App for my mobile device?

  • Not yet. But we're working on it. For the moment, we do have a mobile version. You can save the mobile version to the home screen of your phone for easy access. CLICK HERE to learn how.

How do I reset my password?

  • Go to log in page. Click "forgot password." A password reset will be sent to your email.

Can I get the worksheets and documents for the games?

 

Where do I get the supplies that are used in the videos?

How long is my membership?

  • Memberships last for 1 year (unless your agency signed up for a promotional offering).

Does my membership automatically renew?

  • Yes, we automatically renew your membership each year (if you signed up on our "join" page)

  • if your organization signed you up, then your organization will need to renew their license each year. 

How do I cancel my membership?

  • Subscriptions can be canceled through your PayPal Account. Click Here for step by step directions.

  • If you signed up with a credit card (and not through paypal), email us and we can cancel your membership.

 

If we did not answer your question, please feel free to email us